Product Returns

Please complete the form below.

Returns Policy

If for any reason you are not happy with any item purchased from Lovett & Co. you may return it for a full refund. Please return the item in its original condition and packaging within 28 days of receipt. Please note that the original postage and packaging charge is non refundable if the reason for the return is that the goods were ‘unsuitable’. Faulty goods will be refunded in full including original postage and packaging charges. We will confirm receipt of your returned items via email within three days of receiving.

Pierced Earrings

Unfortunately for hygiene reasons we are not able to offer refunds on pierced earrings.

Sale Items

Must be returned within 14 days of purchase.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

Welcome to our new site. If you had opened a wholesale trade account on our previous site then you should of received an email containing your new password. If you are a wholesale customer who had a previous account and are experiencing problems logging in then please call us on 01273 230114 or email sales@lovettandco.co.uk

If you previously purchased from us as a retail customer then please either register or use the guest checkout.

Kind Regards

Lovett and Co