Product Returns

Please complete the form below.

Returns Policy

If for any reason you are not happy with any item purchased from Lovett & Co. you may return it for a full refund. Please return the item in its original condition and packaging within 28 days of receipt. Please note that the original postage and packaging charge is non refundable if the reason for the return is that the goods were ‘unsuitable’. Faulty goods will be refunded in full including original postage and packaging charges. We will confirm receipt of your returned items via email within three days of receiving.

Pierced Earrings

Unfortunately for hygiene reasons we are not able to offer refunds on pierced earrings.

Sale Items

Must be returned within 14 days of purchase.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

*WHOLESALE CUSTOMERS* PLEASE NOTE THAT THERE HAS BEEN AN INCREASE TO THE MINIMUM ORDER VALUE FOR CARRIAGE PAID.  PLEASE SEE THE NEW ORDER VALUES HERE.

If you are experiencing problems logging in then please call us on 01273 230114 or email sales@lovettandco.co.uk